Reaching New Heights in Omnichannel Customer Service

Reaching New Heights in Omnichannel Customer Service

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Today’s customers rely on emerging channels for communication and have come to expect a pain-free omnichannel experience. Companies need to be able to reach customers wherever they happen to be and provide a consistent customer experience.

How can your enterprise achieve this?

This e-guide offers expert advice for creating a successful omnichannel customer experience by utilizing a unified user interface (UI), service clouds, self-service tools, and more.

You’ll also learn how to implement a unified contact record for customer interactions so you can create a consistent, satisfying experience for your customers. 

Vendor:
Zendesk
Posted:
02 Mar 2016
Published:
26 Feb 2016
Format:
PDF
Type:
eGuide
Language:
English
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