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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
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The most effective way to thrive through unprecedented change is to get ahead of it. Read this e-book to learn how you can transform your digital operations and maximize ROI by enabling effective project and portfolio management on a single platform.
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In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
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In this week's Computer Weekly, we talk to the leader of ExxonMobil's data organisation, about the energy giant's strategy to establish enterprise-wide principles for the use of data. As the UK's Online Safety Act comes into force, we examine the tech sector's concerns over the laws around end-to-end encryption. Read the issue now.
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In this week's Computer Weekly, we talk to Disney Advertising Sales about how it is using data to subserve story-telling excellence. We delve into how rising energy costs negatively impacted the the UK arm of Sungard Availability Services. And we look at the role of infrastructure as code in edge datacentres. Read the issue now.
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See how Asia-Pacific financial services leaders are combining operational agility with AI-powered productivity while bolstering security and compliance.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.