EZINE:
Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful in rolling out UC tools.
EGUIDE:
With the waning of global uncertainties, businesses are redoubling investments in IT as they anticipate revenue growth, but their spending patterns are continually shifting. This infographic shows Gartner 2020 IT spending forecast.
ANALYST REPORT:
Increasingly, there is a need for organisations to be able to prove the content of communications between themselves and other parties. Analyst group Quocirca looks at the options.
WHITE PAPER:
This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
EGUIDE:
UC adoption is not simple. Learn why IT departments must involve users and understand their collaboration needs to ensure adoption of an enterprise communications platform.
WHITE PAPER:
This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
EGUIDE:
Enterprises are finding that traditional unified communications (UC) strategy is shifting for reasons more complex than UC vendor product releases and interoperability issues. In this e-guide, two experts talk about investing in UC and how it can benefit your organization.
EGUIDE:
Find out what IT leaders can do to create a consistent, positive meeting room experience for end users with a unified strategy for coordinating collaboration and communications tools.
EGUIDE:
Unified communications (UC) is still largely on-premises, but the evolution to cloud-based UC has begun. Follow one company on its path to cloud-based UC to learn the reasons behind the switch, the advantages of moving to the cloud, and whether your company should follow suit.
EGUIDE:
The unified communications and collaboration industry has been going through major changes in the last few years with the advent of UC consolidation. In this e-guide, learn about how contact center software provider Genesys went through a shift in 2016 after planning to boost its cloud-based services by acquiring new UC capabilities.
