WHITE PAPER:
As customer experience (CX) and employee experience (EX) expectations evolve, can your enterprise network keep up? To help you confidently answer yes, this white paper breaks down 5 components of a future-ready network. Keep reading to access the full insights.
EBOOK:
Business leaders on the cutting edge are realizing tangible value from generative AI as fast as 6 months after implementation. This Google Cloud guide will help business executives establish a roadmap for value creation. Discover how generative AI can help deliver new value in your business.
PRODUCT OVERVIEW:
Accessing and analyzing customer data remains a challenge today. In this solution brief, you’ll discover how you can enable your business to uncover hidden patterns in all data types and deliver AI-powered insights with effective data integration and embedded analytics. Read on to learn how you can improve outcomes for your customers.
WHITE PAPER:
In this paper, find out everything you need to know about Scope 3 emissions, and explore an inventory of 9 emissions source categories and their data center-specific subcategories for accounting and reporting.
ANALYST REPORT:
Open source AI platforms can help enterprises accelerate AI/ML adoption and overcome challenges like lack of MLOps tools. Learn how an open hybrid AI/ML platform like Red Hat OpenShift AI can enable flexibility, portability, and faster time to value. Read the full analyst report.
CASE STUDY:
A major utility company upgraded its meter data management (MDM) system across three operating companies, deploying a common platform with new functionality. This case study highlights how the company improved billing services for 10 million customers and reduced IT costs by 60%. Read the full case study.
WHITE PAPER:
As their approaches to cloud have evolved, many organizations have become “hybrid by accident.” Unfortunately, this posture can pose visibility and management issues. To discover how you can shift to a “hybrid by design” posture, and to learn how doing so can simplify your IT operations, dig into this white paper.
PRODUCT OVERVIEW:
This product sheet explains how Intermedia Contact Center can improve your agents’ call effectiveness by integrating disparate data sources to foster faster, more personalized customer interactions. View it here to get started with 9 use cases.
BLOG:
Intel and Thales have collaborated to enhance trust in Confidential Computing by integrating Intel Trust Authority's attestation service with Thales' CipherTrust Data Security Platform. This provides end-to-end data protection and enables secure migration to the cloud. Read the full blog to learn more.
WHITE PAPER:
This whitepaper will outline challenges practices face in revenue cycle management, discuss the most common reasons for denials, and provide tips practices can do to help avoid denials. The whitepaper will also walk through how practices can keep billing in-house and how staff augmentation can provide additional support.