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Computer Weekly – 14 November 2017: How fashion is turning to tech to get closer to customers sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, we examine how the fashion world and clothing retailers are using technology to better understand customers. Brexit continues to dominate conversation in the UK tech sector – we find out the hopes and fears of the industry. And we look at how to use OpenStack in a hyper-converged infrastructure. Read the issue now. Posted: 08 Feb 2021 \| Published: 10 Nov 2017 TOPICS: Converged Networks \| Customer Self-Service \| eCommerce \| Supply Chain Management \| Supply Chain Software

Empowered Customers Drive Collaborative Business Evolution sponsored by IBM WHITE PAPER: Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future. Posted: 13 Aug 2012 \| Published: 31 May 2012 TOPICS: Collaborative Commerce \| Customer Satisfaction \| Customer Service \| eCommerce \| Marketing \| Mobile CRM \| Mobile Device Management \| Web Applications Management

Create a Strong, Dynamic Customer Experience sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience. Posted: 19 Dec 2013 \| Published: 30 Nov 2012 TOPICS: Channel Management \| Channel Management Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry

Explaining How Trusted SSL Certificates and Forged SSL Certificates Work sponsored by TechTarget Security EGUIDE: This expert e-guide explores how trusted and forged SSL certificates work, as well as the dangers that arise from compromised Certification Authorities (CAs). Discover what you need to know about the state of the digital marketplace today – read on to learn more. Posted: 27 Dec 2012 \| Published: 19 Dec 2012 TOPICS: Certificate Authorities \| Digital Certificates \| eCommerce \| Internet Security \| Public Key Encryption \| Security \| Security Industry \| Security Threats \| SSL

Forging a CEM Strategy sponsored by TechTarget Customer Experience EGUIDE: Shoppers are looking for more personalized, responsive, relevant experiences, and in order to provide that, your business needs an effective customer experience management (CEM) strategy. Learn how when you access this expert three-part e-guide and discover six top concepts that make up a successful CEM strategy. Posted: 28 Aug 2013 \| Published: 28 Aug 2013 TOPICS: Call Center Management \| Call Centers \| Contact Center Management \| Contact Centers \| CRM \| Customer Loyalty \| Customer Satisfaction \| Customer Service \| eCommerce \| Online Shopping

Benefits Management: How to increase the business value of your IT projects sponsored by TechTarget ComputerWeekly.com BOOK: This book extract explains how organisation can uses benefits management techniques to increase the value of IT projects to the business. Posted: 15 Feb 2013 \| Published: 15 Feb 2013 TOPICS: Benefits \| Business Development \| Change Management \| Collaboration \| Cost Benefit Analysis \| CRM \| eBusiness \| eCommerce \| Enterprise Applications Software \| ERP \| Financial Management \| Organizational Change \| Organizational Change Management \| Project Management \| Project Portfolio Management \| ROI \| Social Networking \| Strategic Planning \| Training

Personalized Marketing and Web Analytics sponsored by IBM WHITE PAPER: In this white paper, uncover the gold mine that lies within behavioral data, identify the specific nuggets to mine, and learn how to leverage behavior data to increase marketing returns at every stage of the customer life cycle, both online and offline. Posted: 01 Mar 2014 \| Published: 28 Feb 2013 TOPICS: Customer Data Management \| Customer Data Management Software \| Customer Retention \| Customer Satisfaction \| Data Analytics \| eCommerce \| eCommerce Software \| Marketing \| Personalization \| Web Analytics \| Web Analytics Software

Computer Weekly – 2 August 2022: How to create a datacentre capacity plan sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, planning datacentre capacity is a growing challenge – we ask the experts for the latest best practice. Victims of the Post Office IT scandal explain why they think they were targeted for speaking out. And we look at the digital skills gap in retail and find out how employers can source talent. Read the issue now. Posted: 29 Jul 2022 \| Published: 02 Aug 2022 TOPICS: Capacity Planning \| CRM \| Data Center Design \| Data Center Management \| Data Center Power Management \| eCommerce \| Financial Applications Software \| Financial Services \| Financial Systems \| Project Management \| Retail Channels \| Tax Law

Giving Customers Better Protection While Reducing Costs sponsored by ThreatMetrix CASE STUDY: This case study outlines a top e-commerce business and their strategy for preventing fraud, lowering costs and ensuring consumer trust. Posted: 26 Mar 2014 \| Published: 31 Dec 2013 TOPICS: eCommerce \| eCommerce Services \| Fraud Protection \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Systems \| Security Threats

E-Book - Online Fraud: Mitigation and Detection to Reduce the Threat of Online Crime sponsored by TechTarget Security EBOOK: As our economy struggles to regain its footing, online fraud is more prevalent than ever. In this E-Book, experts reveal a model for common fraud and present tips on easing fraud pains. Also, find out how financial fraud affects consumer bank behavior. Read on to learn more. Posted: 01 Oct 2009 \| Published: 31 Aug 2009 TOPICS: Computer Crimes \| Cybersecurity \| eCommerce \| Identity Theft \| Information Security \| Risk Management \| Security Threats \| Vulnerability Management

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