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This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.
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This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses.
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This Magic Quadrant for mobile device management software explores the top vendors' MDM offerings. Discover the strengths and cautions associated with each MDM vendor to see which one is right for you, or if your current vendor is living up to its competition.
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Read how effective software asset management supports both cost effectiveness and cost efficiency by matching inventory with actual deployments, thereby helping to reduce over- and under-licensing.
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This IBM and TBR white paper examines the specific criteria CIOs and IT managers should be looking for from your cloud computing vendors, providing both quantitative and qualitative insights.
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Recent reports expose the monumental growth rate of data volumes. With increasing data volumes comes a need for computational power to absorb and analyze all this data in an attempt to gain a competitive edge. This paper attempts to shed some light on the decision process for selecting a specialty analytic server in today's business environments.
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This Magic Quadrant is a snapshot of the overall market that ranks vendors against each other, according to competitive criteria. Vendors in any quadrant, as well as those not ranked on the Magic Quadrant, may be appropriate for your enterprise's needs and budget.
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This guide counts down four easy steps to help you cut through the market for customer support applications and identify the tool that meets your business needs.