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This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
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Find out the best practices on Alibaba Cloud from some of the industry leaders and learn the benefits they saw from implementing Alibaba Cloud.
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Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
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The main aim of any software modernization project is to help companies create new business value. However, the best investment can be working with what you already have. This guide makes the case for legacy software modernization. Get the details here.
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Read this paper to learn what three technologies are currently used in Western Digital's HDDs that make it possible to increase storage capacity to 18 terabytes and 20 terabytes in a 1 inch casing.
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Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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This paper explains how OpenFlex™ Open Composable Infrastructure Storage gives your business a boost by accelerating SQL Server applications with predictable performance to extract maximum performance from NVMe flash.
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This paper focuses on the steps you need to take to navigate a cloud-everywhere transformation successfully and some of the best practices that will help you along the way.
