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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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This white paper demonstrates how using JBoss Enterprise BRMS, business analysts, developers, and integrators can create and manage rules and events in a single product using a shared set of authoring tools.
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Cognos 8 Business Intelligence delivers the complete range of BI capabilities: reporting, analysis, scorecarding, dashboards, business event management as well as data integration, on a single, proven architecture.
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Working with Dell will ensure that your virtualization projects achieve fast time to value and return on investment (ROI). Read this paper to learn about how Dell Global Infrastructure Consulting Services, backed by a close partnership with Microsoft, offers flexible, high-impact consulting services for comprehensive solution design and much more.
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This white paper explores the key strategic issues and best practices involved in transforming your business to enable growth. Discover the steps you must take to innovate, translate business strategy into IT strategy, develop a roadmap for strategic business transformation, and obtain maximum benefit from your SAP investment.
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EIGRP has been used successfully for many years by enterprises of all sizes, using mostly Cisco devices. It converges as fast as any other internal gateway protocol and provides features that facilitate design, implementation, and troubleshooting. Download this resource to learn more.
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IBM WebSphere Application Server, Version 6.1 is the foundation of the IBM WebSphere software platform and is the key building block for a Service Oriented Architecture (SOA).
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This white paper explains how, by deploying SOA on top of a System p platform, you can enable innovation across your company, simplifying the complexity of the IT environment and helping reduce uncertainty around systems security and availa...
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This white paper examines Dell's holistic solutions, bringing together implementation services, process improvement consulting and customized IT technology so caregivers have better information for better patient care.
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Check out this paper to learn how to enhance PC performance and overall IT efficiency by utilizing Intel's unique new platform performance benchmarking process.