Municipal Government White Papers

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Municipal Government White Papers (View All Report Types)

Using Case Management to Empower Employees and transform Customer Service sponsored by Kofax, Inc. WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. Posted: 24 Aug 2012 \| Published: 24 Aug 2012 TOPICS: Business of Information Technology \| Business Process Management \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Best Practices \| IT Management

Building a Robust Business Case for High Quality Master Data sponsored by Melissa WHITE PAPER: This white paper explains the key elements for building a proper, quantified business case. It presents the measures that are favored by corporate finance departments, and helps develop a strong business case for data quality and MDM projects. A number of real-life examples with quantifiable benefits are also included. Posted: 19 Apr 2010 \| Published: 01 Feb 2010 TOPICS: Budgeting \| Business Development \| Business Environment \| Cost Benefit Analysis \| Data Quality \| ERP \| IT Spending \| Master Data Management \| ROI \| SOA

Microsoft Dynamics: Empowered People, Simplified Processes, and Connected Ecosystems sponsored by Microsoft WHITE PAPER: This white paper provides an overview of how companies can use the capabilities in Microsoft® Office 2010 and Microsoft SharePoint® Server 2010 with Microsoft Dynamics to achieve these goals. Posted: 30 Aug 2010 \| Published: 30 Aug 2010 TOPICS: Business Environment \| Business Process Management \| CRM \| CRM Software \| ERP \| ERP Software \| Infrastructure Management

Leverage Security Intelligence for Government Agencies sponsored by IBM WHITE PAPER: This resource features a security intelligence platform that's paired with data analytics to help prevent, defend, remediate, and analyze more security incidents and policy violations than traditional information security systems. Posted: 05 Mar 2014 \| Published: 31 Mar 2013 TOPICS: Business Intelligence \| Compliance (Systems Operations) \| Cybersecurity \| Data Analytics \| Governments \| Log Management \| Risk Management \| Security \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Security Threats

The Social Enterprise: Using Social Enterprise Applications to Enable the Next Wave of Knowledge Worker Productivity sponsored by Oracle Corporation WHITE PAPER: Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data. Posted: 16 Oct 2008 \| Published: 16 Oct 2008 TOPICS: Business Environment \| Collaboration \| Content Networking \| Enterprise \| Knowledge Management \| Productivity \| Social Networking \| Software

Data Monetization Strategies: Make and Save Money With Data and Analytics sponsored by Information Builders WHITE PAPER: Are you sitting on your data with no plan? Do you know how to capitalize on information you already have? This whitepaper dives into the world of profiting from data. Access now to discover 4 essential steps to getting started, as well as challenges to overcome and a discussion on the importance of data integrity. Posted: 26 Oct 2015 \| Published: 26 Oct 2015 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Models \| Business of Information Technology \| Data Management

Virtual and Superior: How to Build Teams that Get Things Done sponsored by Citrix WHITE PAPER: This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork. Posted: 12 Sep 2012 \| Published: 12 Sep 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| IT Management \| IT Management Services \| IT Managers \| Project Management \| Project Management Software \| Project Portfolio Management

Becoming a Social Business: The IBM Story sponsored by IBM WHITE PAPER: In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition. Posted: 23 Jun 2011 \| Published: 22 Jun 2011 TOPICS: Application Development \| Business Architectures \| Business Environment \| Business Integration \| Business Management \| Business Systems \| Network Architectures \| Network Design \| Network Management

Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools sponsored by SEEBURGER WHITE PAPER: B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration. Posted: 27 Oct 2008 \| Published: 27 Oct 2008 TOPICS: B2B \| Best Practices \| Business Environment \| Business Processes \| ERP \| IT Infrastructure

Oracle Accelerate - Not Just Smart but Timely sponsored by Oracle Corporation WHITE PAPER: This paper gives you an overview of how Ovum has helped penetrate the upper-midmarket. Even when the slowing growth of the market hasn't. Posted: 24 Sep 2009 \| Published: 01 Mar 2009 TOPICS: Business Activity Monitoring \| Business Development \| Business Environment \| Cost Benefit Analysis \| Enterprise Architectures \| Enterprise Systems \| Global Economy \| Oracle (Product)